Discounts

Under 18 and under 23

• Students aged 4 to 18 inclusive;
• Students aged 19 to 23, inclusive, who are attending secondary, vocational (compulsory education) or university courses;

Access is extended to young people up to the age of 24 attending courses with an integrated study cycle, namely Architecture and Urbanism, Pharmaceutical Sciences, Medicine, Dentistry and Veterinary Medicine.

You should go to one of our shops or kiosks and present the necessary documents to be issued with a card under the following conditions:

For the navegante® sub18:

• Personalised navegante card (*)
• Identification document;
• Tax identification number (confirmed by presenting the identification document/other document proving the Portuguese NIF);
• Contact details (address, e-mail and mobile phone).

For the navegante® sub23, in addition to the documentation mentioned above, the enrolment declaration issued by the educational establishment where the student is enrolled must be submitted.
The following educational establishments\courses are eligible:

• Primary/Secondary (national educational establishment)
• Professional - Courses from the national qualifications catalogue of the Agência Nacional para a Qualificação e o Ensino Profissional, I.P. (ANQEP, I.P.) with a duration of one academic year or more.
• Higher Education Courses and Professional Higher Technical Courses - Approved by the Direção Geral do Ensino Superior (DGES).

Proof of enrolment for professional courses must include the mention that they are courses in the national qualifications catalogue of the Agência Nacional para a Qualificação e o Ensino Profissional, I.P. (ANQEP, I.P.) with a duration of one academic year or more. This document must be validated by the institution.

(*) If the customer already has a personalised navegante card/Lisboa Viva, this profile is updated on the customer’s card. If this is not the case, a new card can be requested at this stage by handing in the usual navegante card request form (normal mode) or in-store with the “Pass in 15 minutes” option, the cost of which will be borne by the customer.

Note: For customers under the age of 16, the Card Application Form must be completed and signed by their legal representative, who must present their own identification document, as well as that of the person they represent and the document proving their capacity as legal representative.

If the holder is over 16 years of age, all that is required is the presentation of an identification document showing their parentage.

Once the Student profile (Under 18 under 23) is active, it is possible to load the transport ticket for January, with metropolitan coverage, at zero value, at one of our CARRIS shops or kiosks.

Over 65 years with fiscal domicile in Lisbon.
The loss of eligibility of the gratuity must be reported by the beneficiary in the CARRIS Shops or in the Customer Support Offices of the other Operators.

Make an initial adhesion in the CARRIS Shops, or in the Customer Support Offices of the other Operators, in which the titles are valid delivering/presenting, annually, the following documentation:

• Valid personalized Lisboa VIVA/ navegante card

If the customer already has personalized navegant card/ Lisboa Viva card, this profile is updated on the customer card. Otherwise, it may be requested at this stage the issuance of a new card, with the delivery of the usual navigating card request (normal mode) or carried out in store in the "Pass in 15 minutes" strand, and the cost of it will be borne by the customer.

• Present personalized Lisboa Viva/navegante Card with third age profile;
• Present Citizen Card or other equivalent valid document;
• Deliver tax domicile certificate (taken from the Finance website).

After completing the steps mentioned, simply upload the title Urban Navegante, third age, monthly, in a CARRIS Store or Kiosk, Payshopor at the ATM*.

The title Urban Navegant thrid age is valid for 30 consecutive days, from the date of loading, so the new loading must be done before the end of the validity period of the title previously loaded.

It is valid in the urban network of CARRIS and Metro, within the Municipality of Lisbon, and in the CP to Benfica (Sintra Line), Belém (Cascais Line), and Moscavide (Azambuja Line). It does not include the crossing of the 25 de Abril Bridge. It is not possible, within the scope of gratuity, to upgrade to other titles of metropolitan coverage.

*Only available for recharging. The first recharge can only be done in a Shop or Kiosk.

See more information on this topic at https://www.lisboa.pt/transportes-publicos-gratuitos

Children aged up to 3 can travel on CARRIS free of charge. No Lisboa VIVA/ Navegante card is necessary. If proof is required, just show the child's identification document.

Retirees and pensioners whose household income is less than or equal to the minimum national wage.

Go to a CARRIS Shop (Santo Amaro, Arco do Cego or Saldanha) and present a valid Lisboa VIVA/ Navegante Card and the documentation below.

• Printed form completed, obtained in a CARRIS Store or downloading here, contemplating:

• confirmation of the composition of the household by the Parish Council of the residence;
• Confirmation of the value of household income by the respective Tax Office (this value may also be evidenced by a copy of the IRS statement or a separate statement of the Tax Office). the annual household income must be equal to or less than the minimum monthly wage, multiplied by 14;
  
  
• Presentation of the Citizen’s Card or Passport or Residence Permit;
• Original and photocopy of the proof of pension or pension value, issued by the General Pension Fund or National Pension Fund.

The Social+ discount is for households proven to be low income.

Assessing entitlement to the Social+ pass: To find out if you're entitled to a Social + pass, go to a CARRIS Shop in Santo Amaro, Arco do Cego or Saldanha.

Getting your first Social+ card: request a Lisboa Viva/ Navegante card and hand in the documents required.

Renewing your Social + card: hand in your Lisboa VIVA/ Navegante card and the documents required.

All the documents submitted must have been issued in the 15 days prior to applying for the Social+ pass.

The original documents must always be presented.

There are two benefit brackets, a reduction of 50% (Bracket A) or a reduction of 25% (Bracket B) on the normal prices currently in force.

See the following table to find out which documents you need to present, according to the Bracket you fall under.

In order to calculate the average monthly income of the household, the following categories of income are deemed relevant:

• Gross value of income from work;
• Gross value of income from pensions;
• Gross value of social payments made by the Ministry of Labour, Solidarity and Social Security Services and Bodies;

All other gross income earned by the household.

The average monthly income per member of the household is calculated using the following formula:

The following table shows the values for 2022, with examples of different ways for determining income per household, with up to 6 dependents:

Note:

The household is composed of taxable persons and dependents. The identification and TIN of the taxable persons and the composition of the household must be made in the IRS Model 3 Declaration.

The Family Navegante is a fixed monthly pass purchased by one of the members of the household and loaded on all the Lisboa VIVA/ Navegante cards for that household.

Geographical validity

It is valid on any route, on all regular public transport service operators in a single municipality (Family Municipal Navegante) or in all 18 municipalities in the AML (Family Metropolitan Navegante).

Who may request

It is valid for previously defined households with proven residence in one of the 18 municipalities in the Lisbon Metropolitan Area and consisting of 3 or more members.

For access to the Family Navegante Pass, the applicant, the head of the household, and the following people are considered to be part of the same household:

a) Spouse, or unmarried partner of more than two years;

b) Direct relatives and similar (grandfather, grandmother, father, mother, father-in-law, mother-in-law, children, grandchildren…), of the head of the household, or their unmarried partner of more than two years;

c) Adopted children and guardians of the head of the household or their unmarried partner, as well as minors entrusted to them by a legal or administrative decision made by the legally competent bodies or services.

How to obtain

The applicant must go to the offices of one of the regular public transport service operators (for CARRIS, at Santo Amaro, Arco Cego and Saldanha) and hand in the following documents for themselves and the members of their household, according to the characteristics of each household.

• Application Form »»
• Declaration of Representation »»
• Other documents to be handed in according to the characteristics of each household and as shown in the following table:

If the Tax Authority (AT) has insufficient information or no information, other means of confirming the members of the household may be required before the application is accepted.

Renew

The creation of the household is valid for one year. Before this deadline expires, the responsible applicant must request the renewal in order to continue to load the Family Navegante pass.
In order to renew, the elements should maintain the conditions of the aggregate that allowed their creation, proven by the delivery of all the necessary documentation.

Once the household has been created, just load the Lisboa VIVA/ Navegante cards for each member of the household each month.

For further information, please go to the AML website »»