Occasional journeys

This area is reserved for customers who only use public transport occasionally.

Find out the most suitable tickets for each situation here and where to buy and load them.

The payment methods available on the validator are MB WAY and Bank Card.
When purchasing the ticket directly from the Driver, only cash payment is permitted.

On board tickets

Price

Bus (1 trip) *

2,20 €

Tram (1 trip) *

3,20 €

Bica, Glória e Lavra (until 2 trips)

4,20 €

Sta. Justa (until 2 trips)

6,10 €

On the new trams (601 to 615), it is not possible to pay in cash.

* Valid only on the bus or tram where it is purchased. No longer valid on exit from the vehicle.

Type of ticket

Price

CARRIS/METRO

1,85 €

24h CARRIS/METRO ticket

7,00 €

24h CARRIS/METRO/TRANSTEJO ticket

10,00 €

24h CARRIS/METRO/CP ticket

11,00 €

Zapping

1,66 €

Further information on prepaid tickets

Valid on the entire CARRIS network and on the Metro

You can make an unlimited number of journeys for 60 minutes (counting from the first to the last entrance validation).

You can't make two consecutive trips on the Metro network, but this is possible on CARRIS.

Valid for an unlimited number of journeys on the entire CARRIS network and on the Metro for 24 hours (counting from the first validation).

Valid for an unlimited number of journeys on the entire CARRIS network, on the Metro and on Transtejo (between Cacilhas and Cais do Sodré) for 24 hours (counting from the first validation).

Valid for an unlimited number of journeys on the entire CARRIS network, on the Metro and CP (Lisbon urban rail service which includes the Sintra, Azambuja, Cascais and Sado lines) network for 24 hours (counting from the first validation).

This ticket can also be loaded on a Navegante card.

 

The minimum amount that can be loaded is €3 and you can make top-ups of multiples of €5, up to a maximum card balance of €40.

 

On CARRIS, 1 Zapping journey is valid for 1 hour on the entire regular service network, which means you can travel on any of the routes for 1 hour.

 

Changing Operator means your ticket is no longer valid on the previous Operator, and the price and time validity comes into force on the new Operator. The price of the journey you make is deducted from the remaining balance on your card, according to the fares and usage conditions of each operator.

 

If your Navegante card is lost or stolen, your Zapping balance will not be refunded or transferred to another card.

 

If your Navegante card is lost or stolen, your Zapping balance can be transferred to another card Navegante under the conditions set for this purpose.

 

If your Navegante card stops working, your Zapping balance may be transferred to another card. If your Zapping balance cannot be read on the faulty card, the transfer can only be made after 5 business days have elapsed.

 

If the card is no longer valid, or if necessary, the Zapping balance can be transferred to another card, provided that the balance can be read by the operators' systems.

 

A card that has passed its expiry date but that still has a valid balance can be used until the balance is used up.

This card allows free access to the CARRIS and Metro networks and the Sintra and Cascais CP railway lines, as well as Museums and Monuments with discounts of up to 50%.

+ Info

Support cards for prepaid tickets

To get your card and load prepaid tickets onto it, go to any CARRIS network sales point or the other participating transport operators.

 

Price: €0.50

 

Validity: 1 year 

 

After this period, you have to get a new card. If you still have tickets loaded on it, you can request the balance to be transferred to your new card.

 

You can only load one type of ticket on these cards. If you want to load a different type, you have to use up all of the previous balance first.

 

You can check the balance of these cards at any sales point on the CARRIS network, app CARRISway or, when you're travelling, by using the validation machine on the vehicles.

 

In the case of occasional titles (tickets, zapping, occasional navegante or others that may be created) acquired before the end of the Card's validity period that have not been fully used, the Cardholder must request the transfer of these titles to another valid card within 1 month of the end of the Card's validity period. At the end of this period, the card will become invalid and the occasional tickets can no longer be used or transferred.

If the card still has an available balance, but it can't be read, go to a CARRIS Support Office, where the status of your card will be assessed.

 

If your card isn't working, has no visible damage and is still within the validity period, it will be replaced free of charge.

 

If your card is damaged or the validity period has expired, the cost of replacement will be paid by the customer.

  • The card can be reloaded for one year. Don’t throw it away during this time;

 

  • Always keep the proof of loading with your card;

 

  • When you validate your card, be careful to ensure it's not near other contactless cards;