When you get on the vehicle, always validate your ticket on one of the validation machines available.
When using our vehicles, it is vital to comply with the rules ensuring proper operation of the service and the safety and comfort of all passengers. The cooperation of all is fundamental.
Eating or drinking is not allowed inside our vehicles.
Be careful on the steps and with height different inside the vehicle.
Hold on tight, especially if you're standing.
Always be careful of your belongings and look out for pickpockets.
Luggage should be kept in the appropriate places, provided it does not disturb other passengers or damage the vehicle.
Only relatively small pieces of luggage may be transported on our vehicles (55x40x20 cm).
Only guide or assistance dogs and pets in appropriate carriers may be transported.
Appropriate carriers: these should be clean and in a good state of repair, made from resistant material that is washable, easy to disinfect and watertight (Order No. 968/2009). It must be possible to carry these carriers as “hand luggage” and they should be placed in the spaces set aside for this.
At stops, wave your hand to show you want to get on the vehicle.
After validating your ticket, move towards the back of the vehicle so that the entrance area and aisle are kept clear.
Smoking is not allowed inside the vehicles.
Don't get on or off the vehicle when the doors are in motion.
If you're standing, don't lean on the doors of the vehicle.
If you don't have a pass or other valid ticket, get an On-board Ticket from near the driver's area.
Give up you seat to priority passengers such as the elderly, pregnant women or people carrying children.
When travelling please use headphones if you are speaking on the mobile phone or listening to music. Avoid disturbing other passengers.
It is forbidden to carry electric scooters in our vehicles.