CARRIS reinforces service

From 4 May, under the scope of the COVID-19 Contingency Plan, CARRIS will be reinforcing its services to deal with the increasing demand as a result of the resumption of some economic activities and will be adopting a set of measures to ensure a safe service. These include the continuation of the reinforced cleaning and disinfection of its vehicles.


One of the new safety measures implemented on 4 May is the obligation of all CARRIS users to wear a mask in order to travel on public transport. 


In addition, entrance is once again via the front door, ticket validation is mandatory again and on-board tickets are available once more. CARRIS asks that all of its Customers have the exact change when paying, for the safety of all.


On the other hand, as defined by the Government in the decree establishing the strategy for the lifting of confinement measures, only 2/3 of the maximum capacity of the vehicles will be usable. 


Therefore, CARRIS appeals for understanding from its Customers and has decided to reinforce its services beginning on Monday, 4 May. These alterations will be in addition to the existing services on business days and CARRIS will continue to closely monitor the demand in order to be able to respond to the needs identified on its routes. 


Main alterations beginning on Monday:

  • 25E - Resumption of operation, using mainly minibuses
  • Bica Funicular - Resumption of operation. On business days, operation will be according to the timetable for Saturdays from November to February
  • Glória Funicular - Resumption of operation, every day until 9 pm. On business days, operation will be according to the timetable for Saturdays from November to February (7:15 am to 9 pm)
  • Extended timetable on the following routes: 701, 711, 713, 726, 729, 746, 750, 774, 781, 796 and 28E
  • Extra vehicles on the following routes: 702, 728 and 736
  • New timetable and extra vehicles during the day on route: 751
  • 15E – operating with articulated trams and buses
  • 18E – operating mainly with minibuses


All timetables can be checked here.


The Municipal Police will assist CARRIS in monitoring the number of people on the vehicles and the use of masks by all Passengers. During morning and evening rush hours, the authorities will be present at the stops near the main interfaces. The CARRIS inspection teams will be carrying out their normal ticket monitoring operations throughout the day. We appeal to the good sense of all, as CARRIS vehicles will not be allowed to leave the stops and continue their journey if there are passengers aboard who are not wearing masks. 


Safety depends on everybody. Protect yourselves! Protect us.