Special Services

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In order to serve all mobility needs, Carris has, besides regular transport service, other complementar services. Get to know our service for people with reduced mobility, Bike Bus and Mob Carsharing services.

special service for people with reduced mobility
Special transport service for people with reduced mobility.
Special transport service for people with reduced mobility

This special transport service works, when possible, on a door-to-door system in Carris network in Lisbon. The trip fare, for the passenger and its companion, is the same practiced for regular public service.

6:30 a.m. - 09:30 p.m. on working days
8:00 a.m. - 12:00 noon and 02:00 p.m. - 06:00 p.m. on Saturday, Sunday and holidays

Fleet specifications:
Capacity: 10 passengers - 5 on wheelchair and 5 seats
Seats with safety belts
Electric lift for wheelchair access
Blocking system for wheelchairs

Service access:
You must prove your incapacity to have access to this service, presenting the proof document on Santo Amaro station. You must also deliver a recent photo and show your identity card so that Carris can emit a card that gives you the right to use this special service.

Musgueira Station
Telephone: +351 213 613 141
Reservations must be made until two days before the trip. The confirmation has to be made by the customer on the day before. Any desistance not communicated implies the trip payment on the following utilization of the service.

Reduced Mobility Service on Regular Public Service Buses

CARRIS invested on public service fleet adaptation in order to get suitable conditions for people with reduced mobility.

Important facts:
About 88% of our buses have low floor between the front entrance and rear exit doors;
More than 50% of our fleet is prepared for passengers with reduced mobility - it has room for wheelchair users and access ramps. This quota includes already the 30 newest articulated buses, with electric access ramps for electric wheelchairs.

Buses with accessibility for PRM:
701, 703, 705, 716, 720, 722, 726, 728*1, 729, 730, 735, 736, 744, 747, 755, 756, 767, 770, 778, 781, 782, 783, 794, 798 e 29B. 

*We guarantee a minimum 50% allocation of vehicles prepared for PRM in interspersed trips of this bus line.

Dimensions and maximum weight of the wheelchair allowed:

  • length 1250 mm
  • width 700 mm
  • height 1350 mm
  • weight (wheelchair and user) 300 Kg

The electric mobility scooters are not wheelchairs. They can not be transported inside the buses.

For more information, please contact:
Telephone: +351 21 361 31 41