Receipt/Invoice Requests

At CARRIS points of sale (Customer Service, Kiosks and Mob points) you can ask for a receipt/invoice at the moment that you are acquiring or loading a ticket.
For titles/cards acquired/loaded at the Post Offices and Payshops, you must use Portal Viva.
CARRIS complies with the directive n. 363/2010 of the VAT Code that regulates the billing software certification.
For any clarification or other information please contact the Call Center

(+351) 213 500 115

atendimento@carris.pt