Information for Passengers

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Recipient(s) email(s):
If you wish, also add a message:
Want to know when the next vehicle arrives at your stop?
Want to know what time is your vehicle?
Insert here the place where your stop is and get the waiting times of vehicles, in your personal e-mail. 

  Information for Passengers 

information sources for passengers

In this space you may get to know and check different information mechanisms available for CARRIS customers, tailored to their needs of real time information.

CARRIS uses an information system that works on real time, the SAEIP based on a precise knowledge of each vehicle position (by GPS system) that when is transmitted to the Traffic Command Center allows:

  • to transmit reliable information on real time to the customers
  • to promote passengers and crew members security
  • to do a better management on bus lines under exploration
  • to guarantee an efficient operational planning

  Real Time Information Panels 

CARRIS has started on April 2001 the process of implementation of electronic panels on bus stops, with information about estimated time (minutes) of bus arrival, allowing the customer to manage his own waiting time on bus stops. This is a continuous process of the company that, presently, has 350 installed panels.

  SMS CARRIS "minute by minute" info (bus and trams waiting time) 

CARRIS SMS text messaging system has as main purpose to give information, by mobile phone, about up-to-date bus schedules. CARRIS makes it possible to check last minute information about bus passage time on each bus stop.

How can I use this service?

To check the waiting times (in minutes) for all vehicles that pass by a certain bus/tram stop:

  • Text "C (space) (bus/tram stop code)" and send to 3599 (cost of a normal text message);
To check the waiting times for the next three vehicles that pass by a certain bus/tram stop:
  • Text "C (space) (bus/tram stop code) (space) (bus/tram line number)" and send to 3599 (cost of a normal text message).

  E-mail CARRIS "minute by minute" info (bus and trams waiting time) 

How can I use this service?

Using CARRIS search engine:

  • Access to the search engine at the top of the page and select "Station Codes" option;
  • Select the zone where the bus stop you are looking for is;
  • Check the options given by the system, select from which bus stop do you want to get information and then press "message";
  • Type your e-mail and in a few moments you will receive a message with the waiting times for the bus stop you selected;

Using your own e-mail:

To check the waiting times (in minutes) for all vehicles that pass by a bus/tram stop:

  • Send an e-mail with the subject "C (space) (bus/tram stop code) to sms@carris.pt;
  • In a few moments you will receive a message with the information you requested;
To check the waiting times (in minutes) for the next three vehicles of a certain route that pass by a bus/tram stop:

  • Send an e-mail with the subject "C (space) (bus/tram stop code)(bus/tram line number) to sms@carris.pt;
  • In a few moments you will receive a message with the information you requested.

  Information for Passenger Apps 

CARRIS supports, by supplying data, the external development of apps for public transport Clients in Lisbon.

Which apps exist?

Know how long it takes for the next vehicle to arrive at your stop.
Download Android app here (Google Play)



SAPO Transportes app helps you with:
- Possible routes between any two places (origin/ destination) in Lisbon Metropolitan Area;
- Schedules of different routes, organised by means of transport;
- Routes and stops/stations of different public transports;
- Possibility to save favourites.
Download Android app here (Google Play).

Move-me Lisboa has a variety of information on public transportation. With this it is possible not only to check information by transport operator, but also to plan routes in real time, even between different transport operators.
It also possible to check departure and arrival times and, with its maps feature, for a given location it shows:
- Closest stops/ stations;
- Near points of interest;
- Next vehicles passing by the stops/ stations.
Download app here.