Frequently Asked Questions

Send this content

Your information:
Recipient(s) email(s):
If you wish, also add a message:

   General Matters  

How can I get more information about Carris service?

You may use one of the following ways:

A. Online - Website
Fill out the form online at our website with your request. We will try to answer to all requests in five days.

B. Online – E-mail
Send an e-mail to The answers by this way will have a sense of urgency.

C. Phone
Call the customer support on +351 21 361 30 00 and ask your question.

D. In person
Go to Rua 1º de Maio, 1300-472 Lisboa. With a personalized attendance, you will see your request fulfilled.