Complaints

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All suggestions and complaints regarding the service provided by Carris can be made in writing using one the following channels:

  • Complaints Book available at the Customer Spaces, CARRIS' depots and mob kiosks;
  • Letter to the Complaints Service: Alameda Antnio Srgio, N. 62 2795-221 Linda-a-Velha;
  • E-mail: reclamacoes@carris.pt;
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